tag:jamesauth.instatus.com,2005:/history jamesauth Status - Incident history 2026-05-15T08:00:00.000+00:00 jamesauth tag:jamesauth.instatus.com,2005:Maintenance/cmord5nqf00a61pf8tkoyvceb 2026-05-15T08:00:00.000+00:00 2026-05-15T08:00:00.000+00:00 Migration to Vercel Type: Maintenance

Duration: 2 hours

Affected Components: Internal Authentication, Dashboard, External Authentication, Documentation, Landing Page

May 15, 08:00:00 GMT+0
Identified - We are planning to move all web operations to Vercel, for improved security and faster content delivery. Website delivery during this time may be affected and you may not be able to create new accounts for services using James Auth. The website will be offline and unaccessible for aprox. 2 hours..

May 15, 08:00:01 GMT+0
Identified - Maintenance is now in progress.

May 15, 10:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:jamesauth.instatus.com,2005:Incident/cmospv4ma004vspjv80pyc58v 2026-05-05T14:21:21.314+00:00 2026-05-05T14:21:21.314+00:00 Password reset link doesn’t work Type: Incident

Duration: 5 days and 57 minutes

Affected Components: Internal Authentication

May 5, 14:21:21 GMT+0
Investigating - When clicking the reset password link in the password reset email, it does not prompt you to reset your password. We are currently investigating this incident further..

May 10, 15:18:08 GMT+0
Resolved - This incident has been resolved. In future, please contact us to reset your password..

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