jamesauth Status - Incident history https://jamesauth.instatus.com jamesauth Fri, 15 May 2026 08:00:00 +0000 Migration to Vercel Type: Maintenance Duration: 2 hours Affected Components: Internal Authentication, Dashboard, External Authentication, Documentation, Landing Page May 15, 08:00:00 GMT+0 - Identified - We are planning to move all web operations to Vercel, for improved security and faster content delivery. Website delivery during this time may be affected and you may not be able to create new accounts for services using James Auth. The website will be offline and unaccessible for aprox. 2 hours. May 15, 08:00:01 GMT+0 - Identified - Maintenance is now in progress May 15, 10:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 2 hours

Affected Components: , , , ,

<p><small>May <var data-var='date'> 15</var>, <var data-var='time'>08:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning to move all web operations to Vercel, for improved security and faster content delivery. Website delivery during this time may be affected and you may not be able to create new accounts for services using James Auth. The website will be offline and unaccessible for aprox. 2 hours..</p> <p><small>May <var data-var='date'> 15</var>, <var data-var='time'>08:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>May <var data-var='date'> 15</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Fri, 15 May 2026 08:00:00 +0000 https://jamesauth.instatus.com/maintenance/cmord5nqf00a61pf8tkoyvceb https://jamesauth.instatus.com/maintenance/cmord5nqf00a61pf8tkoyvceb Password reset link doesn’t work Type: Incident Duration: 5 days and 57 minutes Affected Components: Internal Authentication May 5, 14:21:21 GMT+0 - Investigating - When clicking the reset password link in the password reset email, it does not prompt you to reset your password. We are currently investigating this incident further. May 10, 15:18:08 GMT+0 - Resolved - This incident has been resolved. In future, please contact us to reset your password. Type: Incident

Duration: 5 days and 57 minutes

Affected Components:

<p><small>May <var data-var='date'> 5</var>, <var data-var='time'>14:21:21</var> GMT+0</small><br><strong>Investigating</strong> - When clicking the reset password link in the password reset email, it does not prompt you to reset your password. We are currently investigating this incident further..</p> <p><small>May <var data-var='date'> 10</var>, <var data-var='time'>15:18:08</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved. In future, please contact us to reset your password..</p> ]]> Tue, 5 May 2026 14:21:21 +0000 https://jamesauth.instatus.com/incident/cmospv4ma004vspjv80pyc58v https://jamesauth.instatus.com/incident/cmospv4ma004vspjv80pyc58v