jamesauth - Project create and unpause errors in eu-west-1 – Incident details

All systems operational

Project create and unpause errors in eu-west-1

Resolved
Degraded performance
Started 28 days agoLasted about 1 hour

Affected

Database

Operational from 3:16 PM to 3:16 PM, Degraded performance from 3:16 PM to 4:32 PM

Updates
  • Resolved
    UTC
    Resolved

    Project create and unpause operations have returned to normal and remained stable for the past 30 minutes.

  • Update
    UTC
    Update

    During this incident, postgres upgrade functionality has also been affected. The key updates are being deployed and other mitigations continue to take effect.

  • Update
    UTC
    Update

    Multiple mitigations have been deployed and project create performance is improving.

  • Identified
    UTC
    Identified

    We have identified the issue is related to keys and are preparing a mitigation.

  • Investigating
    UTC
    Investigating

    We are investigating errors in creating and unpausing projects in the eu-west-1 region.